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Ipad Air will not update

In, Settings - General - Software Update my iPad Air tells me there is a software update available. In fact, it's been telling me this for weeks now.


I select "download and install". It "grays out" and the little spinner thing at the top is going. Later I come back and it says the same thing. "download and install". I've selected this like a dozen times and it never works.

iPad Air Wi-Fi, iOS 10.3.2

Posted on Dec 16, 2017 6:30 AM

Reply
3 replies

Dec 17, 2017 7:15 AM in response to SteveShapiro

Good afternoon SteveShapiro,

Welcome to the Apple Support Communities!

If you have been unable to update your iPad Air to iOS 11, take a look at the troubleshooting steps outlined in the resource below. Make sure you have a backup of your iPad before updating.
How to back up your iPhone, iPad, and iPod touch​
Get help with over-the-air iOS updates
Take care.

Ipad Air will not update

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