Hi, everyone. I am an IT support in my company.We have 10 Apple TV in our environment which are connecting with 802.1X SSID.On yesterday, we found all Apple TV are disconnected with network.Therefore we re-install the profile to Apple TVs but we found below problems:The certificate of Apple TV still valid.We found Apple TV gen 3 is not supported by the apple configurator 2 since we update gen 3 TV to most latest version (7.2.2), does any solutions to solve it? (Cannot find apple configurator 1 dmg source in the internet)We also have Apple TV gen 4, but it is unable to connect the 802.1x SSID even I install the profile with updated certificate. (Not expired, still valid)

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Apple TV gen 3 or 4 with 802.1x

Hi, everyone. I am an IT support in my company.

We have 10 Apple TV in our environment which are connecting with 802.1X SSID.

On yesterday, we found all Apple TV are disconnected with network.

Therefore we re-install the profile to Apple TVs but we found below problems:

The certificate of Apple TV still valid.
We found Apple TV gen 3 is not supported by the apple configurator 2 since we update gen 3 TV to most latest version (7.2.2), does any solutions to solve it? (Cannot find apple configurator 1 dmg source in the internet)
We also have Apple TV gen 4, but it is unable to connect the 802.1x SSID even I install the profile with updated certificate. (Not expired, still valid)

Posted on Dec 16, 2017 8:06 AM

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Apple TV gen 3 or 4 with 802.1x

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