cannot get settings screen on iphone 4

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Level 1

8 points

cannot get settings screen on iphone 4

I have an old iphone 4 that I use for simple things when connected to my wifi at home. I want to change something, but I cannot get to Settings to update ios version. Screen is just blank. What can I do?

iPhone 5s, iOS 7.0.3

Posted on Dec 16, 2017 8:27 AM

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Answer 1

Ulexes138

Community Specialist

Dec 17, 2017 11:51 AM in response to Lgimnich

Hello Lgimnich,

Thanks for reaching out to the Apple Support Communities. I understand you've had trouble updating your iPhone 4, and I have some information that may help.

The iPhone 4 should be able to run iOS 7.1.2. Have a look at the article below for some helpful troubleshooting steps for updating your iPhone.

Get help with over-the-air iOS updates - Apple Support

If you run into any trouble, or if the symptoms persist, please reach out again.
Best Regards.

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