always when i start my mac im getting this error

Question

always when i start my mac im getting this error

i'm using macbook pro with high sierra ,when i start my mac im getting this error

here is log report i get

Anonymous UUID: D91B9E26-749B-7810-05E9-AC7AC08BFD90

Sat Dec 16 21:53:09 2017

*** Panic Report ***

panic(cpu 3 caller 0xffffff8024352b52): "Invalid queue element linkage for 0xffffff8034457b20: next 0xffffff803917e780 next->prev 0xffffff803445fb20 prev 0xffffff8037be2fc0 prev->next 0xffffff8034457b20"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-457 0.31.3/osfmk/kern/queue.h:245

Backtrace (CPU 3), Frame : Return Address

0xffffff913242b7d0 : 0xffffff80242505f6

0xffffff913242b820 : 0xffffff802437d604

0xffffff913242b860 : 0xffffff802436f0f9

0xffffff913242b8e0 : 0xffffff8024202120

0xffffff913242b900 : 0xffffff802425002c

0xffffff913242ba30 : 0xffffff802424fdac

0xffffff913242ba90 : 0xffffff8024352b52

0xffffff913242bbf0 : 0xffffff80242d1a20

0xffffff913242bd50 : 0xffffff80242d322b

0xffffff913242bf00 : 0xffffff802436f662

0xffffff913242bfa0 : 0xffffff8024202032

BSD process name corresponding to current thread: digest-service

Mac OS version:

17C88

Kernel version:

Darwin Kernel Version 17.3.0: Thu Nov 9 18:09:22 PST 2017; root:xnu-4570.31.3~1/RELEASE_X86_64

Kernel UUID: 87641697-A3DD-30C4-B010-E65ECE57550B

Kernel slide: 0x0000000023e00000

Kernel text base: 0xffffff8024000000

__HIB text base: 0xffffff8023f00000

System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)

System uptime in nanoseconds: 5016751432

last loaded kext at 2227442908: com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.2f2 (addr 0xffffff7fa708a000, size 49152)

loaded kexts:

com.apple.iokit.IOBluetoothUSBDFU 6.0.2f2

com.apple.driver.AppleUSBTCKeyEventDriver 254

com.apple.driver.AppleUSBTCButtons 254

com.apple.driver.AppleUSBTCKeyboard 254

com.apple.driver.AppleIRController 352

com.apple.filesystems.apfs 748.31.8

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.filesystems.hfs.kext 407.30.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.driver.AppleSDXC 1.7.6

com.apple.driver.AirPort.Brcm4331 800.21.30

com.apple.iokit.AppleBCM5701Ethernet 10.3.1

com.apple.driver.AppleAHCIPort 329

com.apple.driver.AppleFWOHCI 5.5.8

com.apple.driver.AirPort.Brcm4360 1220.18.1a2

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 220.0.0

com.apple.nke.applicationfirewall 183

com.apple.security.TMSafetyNet 8

com.apple.security.quarantine 3

com.apple.IOBufferCopyEngineTest 1

com.apple.driver.AppleIntelCPUPowerManagement 220.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.2f2

com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.2f2

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.2f2

com.apple.iokit.IOBluetoothFamily 6.0.2f2

com.apple.driver.AppleUSBMultitouch 261

com.apple.driver.usb.IOUSBHostHIDDevice 1.2

com.apple.driver.usb.cdc 5.0.0

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2

com.apple.driver.usb.AppleUSBHub 1.2

com.apple.filesystems.hfs.encodings.kext 1

com.apple.driver.AppleThunderboltDPInAdapter 5.0.2

com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3

com.apple.driver.AppleXsanScheme 3

com.apple.iokit.IOAHCIBlockStorage 301.20.1

com.apple.driver.AppleThunderboltNHI 4.5.6

com.apple.iokit.IOThunderboltFamily 6.6.3

com.apple.iokit.IOEthernetAVBController 1.1.0

com.apple.iokit.IOAHCIFamily 288

com.apple.iokit.IOFireWireFamily 4.6.8

com.apple.driver.AppleUSBMergeNub 900.4.1

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.usb.AppleUSBEHCIPCI 1.2

com.apple.driver.usb.AppleUSBEHCI 1.2

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleUSBHostMergeProperties 1.2

com.apple.driver.AppleEFINVRAM 2.1

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.iokit.IOBufferCopyEngineFamily 1

com.apple.driver.DiskImages 480.30.2

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 439.30.4

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.iokit.IOUSBMassStorageDriver 140.30.1

com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2

com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2

com.apple.iokit.IOStorageFamily 2.1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOReportFamily 31

com.apple.iokit.IOTimeSyncFamily 650.5

com.apple.iokit.IONetworkingFamily 3.4

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMCRTC 1.0

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.Libm 1

com.apple.kec.corecrypto 1.0

EOF

Model: MacBookPro9,2, BootROM MBP91.00D7.B00, 2 processors, Intel Core i5, 2.5 GHz, 8 GB, SMC 2.2f44

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80CE, 0x4D34373142353137334342302D594B302020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x0198, 0x393930353432382D3132392E4130304C4620

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.190.16.1a2)

Bluetooth: Version 6.0.2f2, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Samsung SSD 850 EVO 250GB, 250.06 GB

Serial ATA Device: ST1000LM024 HN-M101MBB, 1 TB

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: IR Receiver

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 3.0 Bus

Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

MacBook Pro (13-inch Mid 2012), macOS High Sierra (10.13.2)

Posted on Dec 16, 2017 8:48 AM

Reply

Answer 1

Dec 18, 2017 6:46 AM in response to Tesserax

EtreCheck version: 3.4.6 (460)

Report generated 2017-12-18 20:11:33

Download EtreCheck from https://etrecheck.com

Runtime: 2:06

Performance: Excellent

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Problem: Other problem

Hardware Information: ⓘ

MacBook Pro Intel Core i5, Intel Core i7, 13" (Mid 2012)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 (i5-3210M) CPU: 2-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless: en1: Unknown

Battery: Health = Normal - Cycle count = 174

Video Information: ⓘ

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 1280 x 800

Disk Information: ⓘ

Samsung SSD 850 EVO 250GB disk0: (250.06 GB) (Solid State - TRIM: No)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [APFS Container]: 249.85 GB

ST1000LM024 HN-M101MBB disk1: (1 TB) (Rotational)

[Show SMART report]

EFI (disk1s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

(disk1s2) <not mounted> [APFS Container]: 500.00 GB

(disk1s3) <not mounted> [APFS Container]: 500.00 GB

USB Information: ⓘ

USB20Bus

hub_device

Apple Inc. FaceTime HD Camera (Built-in)

USB20Bus

hub_device

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

USB30Bus

Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus

Virtual disks: ⓘ

Mac OS (disk2s1 - APFS) / [Startup]: 249.85 GB (128.97 GB free)

Physical disk: disk0s2 249.85 GB (128.97 GB free)

(disk2s2) <not mounted> [Preboot]: 249.85 GB

Physical disk: disk0s2 249.85 GB

(disk2s3) <not mounted> [Recovery]: 249.85 GB

Physical disk: disk0s2 249.85 GB

(disk2s4) /private/var/vm [VM]: 249.85 GB

Physical disk: disk0s2 249.85 GB

Work's (disk3s1 - APFS) /Volumes/Work's : 500.00 GB (493.30 GB free)

Physical disk: disk1s2 500.00 GB (493.30 GB free)

Media (disk4s1 - APFS) /Volumes/Media : 500.00 GB (483.12 GB free)

Physical disk: disk1s3 500.00 GB (483.12 GB free)

System Software: ⓘ

macOS High Sierra 10.13.2 (17C88) - Time since boot: less than an hour

Gatekeeper: ⓘ

Anywhere [Fix Gatekeeper security]

System Launch Agents: ⓘ

[not loaded] 9 Apple tasks

[loaded] 178 Apple tasks

[running] 103 Apple tasks

System Launch Daemons: ⓘ

[not loaded] 37 Apple tasks

[loaded] 185 Apple tasks

[running] 109 Apple tasks

Launch Agents: ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-12-10) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-12-16) [Lookup]

Launch Daemons: ⓘ

[loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-12-10) [Lookup]

[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-12-10) [Lookup]

[loaded] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2017-12-13) [Lookup]

[loaded] com.corecode.UninstallPKGDeleteHelper.plist (CoreCode Limited - installed 2017-12-10) [Lookup]

[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-12-16) [Lookup]

[loaded] com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2017-12-16) [Lookup]

[loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-12-10) [Lookup]

[loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-12-10) [Lookup]

[loaded] net.freemacsoft.LiteIcon.LIHelperTool.plist (Julien Ramseier - installed 2017-12-16) [Lookup]

User Launch Agents: ⓘ

[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (MacPaw Inc. - installed 2017-12-16) [Lookup]

User Login Items: ⓘ

CleanMyMac 3 Menu Application - Hidden (? 0 - installed 2017-11-23)

(/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

Internet Plug-ins: ⓘ

AdobeAAMDetect: 3.0.0.0 (installed 2017-12-10) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-12-16)

User internet Plug-ins: ⓘ

Folx3Plugin: 3.0.1 (installed 2017-12-16) [Lookup]

Safari Extensions: ⓘ

[enabled] AdBlock - BetaFish, Inc. - https://getadblock.com (installed 2017-12-02)

[enabled] Save to Pocket - Read It Later, Inc. - http://getpocket.com/ (installed 2017-12-02)

[enabled] Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2017-12-02)

[enabled] Translate - SideTree.com - Apps for Mac - http://SideTree.com/extensions.html#Translate (installed 2017-12-02)

[enabled] Awesome Screenshot - Diigo - http://www.diigo.com/ (installed 2017-12-02)

3rd Party Preference Panes: ⓘ

None

Time Machine: ⓘ

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Destinations:

Time Machine Backups [Local]

Total size: 999.83 GB

Total number of backups: 16

Oldest backup: 06/12/17, 5:31 PM

Last backup: 14/12/17, 8:32 AM

Size of backup disk: Excellent

Backup size 999.83 GB > (Disk size 0 B X 3)

Top Processes by CPU: ⓘ

6% WindowServer

2% kernel_task

0% CalendarAgent

0% DrCleanerProPlus

0% fontd

Top Processes by Memory: ⓘ

856 MB kernel_task

107 MB Spark

60 MB Finder

44 MB com.apple.WebKit.WebContent

41 MB com.apple.WebKit.WebContent

Top Processes by Network Use: ⓘ

Input Output Process name

22 KB 21 KB mDNSResponder

522 B 354 B launchd

Top Processes by Energy Use: ⓘ

9.22 WindowServer

1.36 DrCleanerProPlus

0.18 apsd

0.08 fseventsd

Virtual Memory Information: ⓘ

5.69 GB Available RAM

4.42 GB Free RAM

2.31 GB Used RAM

1.27 GB Cached files

308 MB Swap Used

Software installs (last 30 days): ⓘ

WhatsApp: 0.2.6969 (installed 2017-12-01)

SHAREit: 0.9.0 (installed 2017-12-01)

Decompressor: 1.1 (installed 2017-12-01)

Speedtest: 1.3 (installed 2017-12-01)

The Unarchiver: 3.11.3 (installed 2017-12-01)

Foxit Reader: 2.4.1 (installed 2017-12-01)

eSecure: 1.6.0 (installed 2017-12-01)

Dr. Cleaner: 3.3.2 (installed 2017-12-01)

Evernote: 6.12.3 (installed 2017-12-01)

Pocket: 1.6.2 (installed 2017-12-01)

AudioBurner: 2.2 (installed 2017-12-01)

PDF Converter Ultimate: 3.2 (installed 2017-12-01)

Autodesk Pixlr: 1.1.1 (installed 2017-12-01)

Music CD & ISO Burn Pro: 3.2.5 (installed 2017-12-01)

Super Music Converter: 6.2.37 (installed 2017-12-01)

Twitter: 4.3.2 (installed 2017-12-01)

Evernote: 6.13 (installed 2017-12-01)

Evernote: 6.13.1 (installed 2017-12-02)

WD Drive Utilities: 2.1.0(118) (installed 2017-12-06)

HD Cleaner: 1.1.2 (installed 2017-12-06)

Touch VPN: 1.0 (installed 2017-12-09)

Microsoft Office 2016 for Mac: (installed 2017-12-10)

Photoshop CC 2018 v19.0.1: (installed 2017-12-10)

Disk Speed Test: 3.1 (installed 2017-12-12)

Google Earth: (installed 2017-12-16)

VPN Plus: 2.0.1712 (installed 2017-12-16)

Pocket: 1.6.6 (installed 2017-12-16)

Quick Camera: 1.2 (installed 2017-12-16)

Spark: 1.5.3 (installed 2017-12-18)

Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ

2017-12-18 19:32:11 Kernel Panic [Open] [Details]

3rd Party Kernel Extensions: None

2017-12-17 05:50:27 fud Crash [Open]

Cause: BUG IN CLIENT OF LIBDISPATCH: Release of a locked queue

2017-12-16 18:54:42 Dock.app Crash [Open]

Cause: Dock Extras loaded from:

Calendar.app

iTunes.app

2017-12-16 18:49:26 CalNCService Crash [Open]

2017-12-16 15:52:44 callservicesd Crash [Open]

Reply

Answer 2

Tesserax

Level 10

148,435 points

Dec 16, 2017 9:50 AM in response to sriharshasharma

If you have any peripherals connected to your MacBook Pro, remove them, and then, try rebooting to see if the problem goes away.

If you are able to boot up your notebook to the macOS Desktop, I suggest that you run an EtreCheck report and post it so we can help identify the 3rd-party drivers that are being installed.

(Note: The EtreCheck reports does NOT contain any personal information.)

You can download EtreCheck from here.
Start EtreCheck from a normal user account. Optionally, you can run it from a user account with Administrator privileges.
Select Options
Verify that the two options: "Ignore expected failures in Apple tasks" and "Hide Apple tasks" are enabled." Note: They should be by default. You can skip this step the next time your run EtreCheck.
Select a problem from the drop-down menu to enable the "Start EtreCheck" button. Optionally, you can add comments on what issues your Mac is experiencing, especially to aide others with similar Mac issues.
Click on Start EtreCheck
Allow the program to run to completion.
When done, you should get a results report.
Select the "Share Report" icon.
Select Copy Report
Paste the report to your reply post.

Reply

Answer 3

Barney-15E

Level 10

112,590 points

Dec 16, 2017 10:11 AM in response to sriharshasharma

sriharshasharma wrote:

How to know is if 3rd party kernels installed?

They would have appeared in the Loaded Kexts list. So, since there aren't any loaded, that is not the problem.

My first guess is RAM. Remove the stick you added and see what happens.

If you added both the Samsung and Kingston RAM, I'd start by removing the Kingston RAM as it is most likely the problem. If you still have panics, swap the sticks and see if the panics stop.

Reply

Answer 4

Barney-15E

Level 10

112,590 points

Dec 18, 2017 4:55 PM in response to sriharshasharma

There is nothing in any Etrecheck report that is going to provide any more resolution than the kernel panic log. The kernel panic was caused by hardware, or an obscure bug in an Apple kext which is highly unlikely.

Reply