my photo app version 3.0 on my iMac version 10.13.2 is not seeing my iPhone 10 version 11.2.1

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pgphotoyou Author

Level 1

8 points

my photo app version 3.0 on my iMac version 10.13.2 is not seeing my iPhone 10 version 11.2.1

iMac with Retina 5K display, OS X Yosemite (10.10.2), LED cinema Display

Posted on Dec 16, 2017 9:22 AM

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Answer 1

rccharles

Level 6

12,957 points

Dec 16, 2017 12:34 PM in response to pgphotoyou

Try a different port. Verify the port by putting a flash drive in it. Does the cable work with your power adapter? Look on your iPhone. Are there any messages?

Perhaps a reboot on all devices would help.

R

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