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Install new software & difficulty with administrator's password

I am attempting to install new software, however when entering the administrator's name and password it would not accept. After changing the password, it still would not accept. Help??

MacBook Pro, Mac OS X (10.6.8)

Posted on Dec 16, 2017 11:42 AM

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2 replies

Dec 17, 2017 6:02 AM in response to seventy one

Thank you so much for responding.

I need to download and install the updates to Adobe Acrobat Reader DC.However, before I can install the new software I'm being asked to enteradministrator's name and password.

The password I have is incorrect. What do you mean when you say install the last combo version?


Kim




On Sunday, December 17, 2017, 6:38:11 AM CST, Apple Support Communities Updates <discussions-updates@apple.com> wrote:


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seventy one has replied to your question. You can view the full discussion in Communities.





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Install new software & difficulty with administrator's password


Changing the password will rarely be a reason unless the machine asks you to do that.




What software are you trying to install?




Snow leopard is no longer supported but you can still download and install the last combo version.


https://support.apple.com/kb/dl1399?locale=en_US






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Install new software & difficulty with administrator's password

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