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Level 1

4 points

New phone

I bought a new phone and its tellig me to update the apple id but it doesnt recognize the new device

Posted on Dec 16, 2017 4:58 PM

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2 replies

Level 4

2,877 points

Dec 16, 2017 10:26 PM in response to Ashhh_9

Is this possibly what you're referring to?:

https://support.apple.com/en-us/HT204095

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Level 10

103,539 points

Dec 16, 2017 5:34 PM in response to Ashhh_9

What doesn't recognize the device?

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New phone

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