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Apple ID password work only on desktop

why does my ID and password work on my desktop and not phone?

iPhone 3G, iOS 10.3

Posted on Dec 16, 2017 8:30 PM

Reply
3 replies

Dec 17, 2017 8:26 AM in response to Meridians

Activation Lock - Turn off Find My iPhone

Take the device, the original purchase receipt, and a photo ID to the nearest Apple Store.


Genius Bar Reservation US


or contact Apple ID Support. They will need to see the receipt also.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.


Apple Support using Twitter

Dec 17, 2017 8:17 AM in response to Eric Root

A message comes which which says I cant use my usual ID to open the phone.

It says I have to use an ID which says something like a*****@c*****.com, an email address which I dont have one to fit into it at all.

My father's email address was on here for an ID before I changed it to my own, it was nothing like what is above. Also, my dad passed away, so thats all I've got.

Apple ID password work only on desktop

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