Hi, I was getting ready to give a young family some older Macs I don't use any more. I was deleting old things when I got the spinning ball. I crashed it and restarted with control command and power held down. When it started the cursor is back but it wont activate anything when I click on it. Anyone familiar with this problem?
MacBook, iOS 10.3.3
Decide whether to erase your startup disk
Decide whether to erase (format) your startup disk before installing macOS. You should erase your startup disk in the following circumstances:
- You're selling or giving away your Mac, so you're clearing your Mac of anything associated with you, your data, or your Apple ID.
- You're trying to resolve an issue that Disk Utility can't repair.
- The macOS installer says that it can't install on your computer or volume. For example, it might say that your startup disk isn't formatted correctly, isn't using a GUID partition scheme, already contains a newer version of the operating system, or can't be used to start up your computer.
If none of the circumstances above apply to you, skip to the next section to install without erasing. Erasing your disk permanently deletes all of the data stored on it.
If you need to erase your startup disk, follow these steps:
- Select Disk Utility from the utilities window of macOS Recovery, then click Continue.
- Select your device or volume in the sidebar of Disk Utility.
- Click the Erase button or tab.
- Complete these fields:
- Name: Enter a name for your disk, such as "Macintosh HD".
- Format: Choose Mac OS Extended (Journaled) or APFS.
- Scheme (if available): Choose GUID Partition Map.
- Click Erase to begin erasing your disk.
- When done, quit Disk Utility to return to the utilities window. You're now ready to install macOS.
Install macOS
Follow these steps after starting up from macOS Recovery:
- Choose Reinstall macOS (or Reinstall OS X) from the utilities window.
- Click Continue, then follow the onscreen instructions. You'll be asked to select your disk. If you don't see it, click Show All Disks.
To verify eligibility to install macOS, your Mac serial number is sent to Apple, and you might be asked for your Apple ID.- Click Install. Your Mac restarts after installation is complete.
If you erased your disk before installing, or you installed on an external drive or other new disk, your Mac restarts to a setup assistant.
- If you're keeping your Mac, complete the setup assistant with your own information.
- If you're selling or giving away your Mac, press Command-Q to quit the setup assistant without completing the setup steps. Then click Shut Down. When the new owner starts up the Mac, they can use their own information to complete setup.
frozen 2006 Macbook but cursor moves
