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I need help installing Bank of American App on my ipad that I purchased in Singapore

I am an American living and working in Singapore. After a recent software update, I was locked out of my ipad2 and it asked for my original password in order to unlock it. I do not remember that password and I no longer have the phone number I had when I purchased that ipad2. I followed the online instructions to reset it, and they tell me it will take about 3 weeks to get my ipad unlock. I cannot wait that long, so I purchased a new ipad locally, thinking my problem would be solved. Unfortunately, since I bought the ipad in Singapore, I cannot download the Bank of American App. I really need to install this app so I can use BOA's mobile banking features. Any help would be greatly appreciated.

iPad 2 Wi-Fi, iOS 11

Posted on Dec 16, 2017 8:33 PM

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2 replies

Dec 16, 2017 8:43 PM in response to hornetfse

Call Apple Support. We are just users and cannot help you with your problem.


Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support: Contacting Apple for support and service including international calling numbers.

I need help installing Bank of American App on my ipad that I purchased in Singapore

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