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Can't set up iCloud email in Apple Mail

On my Mac, I turned on email in my iCloud settings [System Preferences > iCloud]. I went through the procedure of setting up an email address etc. When that was finished there was a new account in Apple Mail. But that account has a number of problems:


  • It's a POP account instead of IMAP.
  • Incoming Mail Server is my ISP instead of iCloud.
  • Is offline and I can't get it to go online - I get this error in Connection Doctor "Trying to log in to this POP account failed. Verify that the username and password are correct.


I can't find any way to change the user name. Also, I can't find a way to change the password.


Apple's support pages say that iCloud email can't use POP ! So, why is it set up as a POP account ?


Weirdly, outgoing email works. I can send messages from the iCloud account in Apple Mail but I can't send (because it's offline ?).


I've tried turning Mail off and on again in iCloud settings but nothing changes. I can't figure out how to delete the entire email account from iCloud so I can start again.


How can I set up iCloud email in Apple Mail to be an IMAP account and with the correct incoming server etc ?

iMac, macOS Sierra (10.12.6), late 2009, Core i5, 2.66Ghz, 12Gb

Posted on Dec 16, 2017 9:08 PM

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Posted on Dec 17, 2017 4:48 PM

When you are setting the account up, are you selecting iCloud as the account type?


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Can't set up iCloud email in Apple Mail

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