How to get my photos on my new phone

Question

Level 1

4 points

How to get my photos on my new phone

I just got my iPhone 7 Plus replaced because my old one crashed and I had everything backed up on icould so my photos should be there right? I just confused at why they are not on my new phone or how I can get them on my new phone.

Posted on Dec 16, 2017 9:02 PM

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Answer 1

munkymajik

Level 4

1,505 points

Dec 16, 2017 9:12 PM in response to gchrisostom

Are you signed into iCloud on the new phone?

You may need to manually enable Photos to sync on that device.

Go to Settings > your name at the top > iCloud (sign in if you have to) > Photos > enable

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Answer 2

liv0123

Level 4

2,877 points

Dec 16, 2017 10:56 PM in response to gchrisostom

This will take you through the process of restoring info to your phone (:

https://support.apple.com/en-us/ht204184

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