Related Article

View, change, or cancel your subscriptions

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.


Question: How do you get a refund

I accidentally bought a subscription and I am trying to get the refund

Posted on


Dec 17, 2017 4:16 AM in response to msaaan98 In response to msaaan98

You cannot reach Apple directly through these columns as they are manned by volunteers, users, much like yourself. However, we can help you … but do be aware that although Apple usually treat requests sympathetically where a genuine mistake has occurred, refunds are discretionary, not a right.

On your electronic receipt you will see an invitation to ‘Report a problem’. Report what you say here as your problem and Apple will contact you.

If for some reason you do not have a receipt, follow the instructions in this Apple document where a similar ‘Report a problem’ link is offered.

Where subscriptions are concerned, you should try to spend a few moments reviewing this document which explains how you can view, change or cancel them.

Dec 17, 2017 4:16 AM

Reply Helpful
User profile for user: msaaan98

Question: How do you get a refund