Hello,
I forgot my Apple ID password for my Email. Each time I want to reset it, the browser tells me ‚the email is no ID‘. Because of that I can‘t reset my password, and I don‘t know my Email and the password for my ID.
The problem pops up, when I want to logout from iCloud.
What shall I do?
Product: iPod touch 5
Thank you!
Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.
Enter your Apple (iCloud) ID and click Forgot Password.
there is a contact link.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.
Thanks four your reply.
But my problem is that I am logged in to my iPod with my old Email and the Support can‘t find my ID with that Email. On the one hand my device is logged in with the Email but on the other hand I can‘t reset the password because the Apple ID with my Email doesn‘t exist.
You are welcome. Did you try contacting Apple ID Support?
No, not yet. I think I‘ll have to do so soon.
I forgot my Apple ID password
