I bought my iPhone X last week and it worked very well until today. I try to unlock my phone by faceID and it not working when I pull the secure code instead but it shows that my passcode was incorrect until it locked. What should I do for now on? Please help me
iPhone X, iOS 11.2
Hi
You need to restore iPhone using your pc Turn iPhone off.
Make sure your pc is running the latest iTunes 12.7.2
Connect lead to USB on your pc Press just the power button down on iPhone don't let go Connect lead to iPhone keep power button pressed down until pc sees iPhone Then wait for restore you may need to do this more than once Before it works.
Cheers
Brian 🇬-1F1E7;
Hi
Make an appointment at Apple store take proof of purchase.
Cheers
Brian 🇬-1F1E7;
I cannot unlock my Iphone X with FaceID or secure number.
