i forget my security question and i try many way to reset but always error cannot reset. please help to answer my question . thank in advance

Try using Apple's iForgot service. If it says it doesn't have sufficient information, you need to contact Apple's Account Security team. To reach them, clickhereand pick a method; if that page doesn't list one for your country or you're unable to use it, fill out and submitthis form.

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