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If your iPhone, iPad, or iPod touch won't turn on or is frozen

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Question: iphone 4s---It won't turn on and trying to charge it just the battery shows and nothing else is happening. Also tried hard start and that is not working

iphone 4s---It won't turn on and trying to charge it just the battery shows and nothing else is happening. Also tried hard start and that is not working

iPhone 4S

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Answer:

Follow the steps provided in these support guides:

If your iPhone, iPad, or iPod touch won't charge - Apple Support

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If this does not help you, contact the nearest Apple Store and have your device / battery checked.

Regards

Giulio

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Question marked as Apple recommended

Dec 17, 2017 8:13 AM in response to Arlrn97 In response to Arlrn97

Follow the steps provided in these support guides:

If your iPhone, iPad, or iPod touch won't charge - Apple Support

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If this does not help you, contact the nearest Apple Store and have your device / battery checked.

Regards

Giulio

Dec 17, 2017 8:13 AM

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User profile for user: Arlrn97

Question: iphone 4s---It won't turn on and trying to charge it just the battery shows and nothing else is happening. Also tried hard start and that is not working