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Red exclamaton on text icon

Red exclamation won’t go away on text icon

iPad (5th gen) Wi-Fi, iOS 11.2.1

Posted on Dec 17, 2017 7:43 AM

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1 reply

Dec 18, 2017 6:52 AM in response to Liseryder

Good morning Liseryder,

Welcome to the Apple Support Communities!

If you are seeing a red exclamation point beside a text message on your iPad, take a look at the resource below for troubleshooting steps for this issue:
If you can‘t send or receive messages on your iPhone, iPad, or iPod touch

Try these steps first

  1. Restart your iPhone, iPad, or iPod touch.
  2. Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need to have a cellular network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.
  3. Check with your carrier to see if the type of message you’re trying to send, like MMS or SMS, is supported.
  4. If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.
  5. Make sure that you entered the correct phone number or email address for the contact.

If you see a red exclamation point

If you try to send a message and you see User uploaded file with an alert that says Not Delivered, follow these steps:

  1. Check your network connection.
  2. Tap User uploaded file, then tap Try Again.
  3. If you still can’t send the message, tap User uploaded file, then tap Send as Text Message. Messaging rates may apply. Contact your carrier for more information.
User uploaded file


Take care.

Red exclamaton on text icon

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