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Question: My macbook air no longer activates any webcam

I am having similar issues. SMC reset did not work. my system seems to recognize the facetime camera, as indicated by the system report, but there is no camera for me to choose when opening a program such as photo booth.. even external webcams are not recognized.


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MacBook Air, macOS High Sierra (10.13.2), null

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Dec 18, 2017 8:04 PM in response to jpjustjp In response to jpjustjp

Hello jpjustjp.

Welcome to the Apple Support Communities. It sounds like the iSight camera isn't functioning on your MacBook Air. It's a pretty important camera for staying in touch with family and friends, so it's my pleasure to help you out today.


Please start by reviewing the steps below.

Built-in iSight cameras

These steps are for iSight cameras that are built into a computer, such as the iMac G5 (iSight) or later, the MacBook, or MacBook Pro.

  1. See if the issue is application-specific.
    Try another application (iSight works with applications like iChat, PhotoBooth, and iMovie HD 6) to see if the iSight camera exhibits the same behavior in all applications. If it only happens in one application, try reinstalling that application.
  2. See if the issue is user-specific.
    Test your iSight camera in another user account. If the issue only occurs in one user, the issue would be isolated to user settings.
  3. Find out if the computer recognizes the iSight
    Check System Profiler (in the Utilities folder, inside the Applications folder). Under the USB header, check to see if the iSight camera is detected.
  4. Reset SMC or PMU
    Reset your computer's SMC or PMU, and then check System Profiler again. (SMC reset instructions for iMac G5 (iSight), Intel-based iMacs; PMU reset instructions for MacBook and MacBook Pro.)

If your built-in iSight camera is still not behaving correctly after trying all these steps, you may need to contact Apple or an Apple-Authorized Service Provider for service.

How to Troubleshoot iSight



Take care.

Dec 18, 2017 8:04 PM

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Question: My macbook air no longer activates any webcam