How do I retrieve messages and photos from iCloud

That is not really something that can be answered - what do you have and what is the problem you want to solve and what is a "picture message"?

Try reading this article for help in posting an answerable question -Writing an effective Apple Support Communities question

LN

You need to restore a backup of your old phone to get the messages.

Backup - Restore your device from an iCloud or iTunes backup

Hi Lucy

I've the same problem of you . Did you get any solution about this ?