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User profile for user: TMSC
TMSC Author
User level: Level 1
8 points

Can NOT add names to Contacts - Version 11.0 (1808.6)

I go to add a name to Address Book as I have for 'ever' and by the time I enter the Last Name the screen disappears. I have re-started the APP, re-started my computer and am now using Google Contacts:( UGH



MacOS High Sierra 10.13.2

Model Name: MacBook Air


Model Identifier: MacBookAir6,2


Processor Name: Intel Core i7


Processor Speed: 1.7 GHz


Number of Processors: 1


Total Number of Cores: 2


L2 Cache (per Core): 256 KB


L3 Cache: 4 MB


Memory: 8 GB


Boot ROM Version: MBA61.0103.B00


SMC Version (system): 2.13f15


Serial Number (system): C02L42ADFLCG


Hardware UUID: F955D850-97A9-58A1-BB5E-E05ED7ACF55D

MacBook Air, Mac OS X (10.7.2)

Posted on Dec 17, 2017 11:39 AM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,057 points

Posted on Dec 17, 2017 1:26 PM

Might be a corrupt .plist.


Do a backup, preferably 2 backups on 2 separate drives.


Quit the application.


Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.AddressBook.plist. Move the .plist to your desktop.


Restart the computer, open the application, and test. If it works okay, delete the plist from the desktop.


If the application is the same, return the .plist to where you got it from, overwriting the newer one.


Thanks to leonie for some information contained in this.

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2 replies
Question marked as Best reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,057 points

Dec 17, 2017 1:26 PM in response to TMSC

Might be a corrupt .plist.


Do a backup, preferably 2 backups on 2 separate drives.


Quit the application.


Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.AddressBook.plist. Move the .plist to your desktop.


Restart the computer, open the application, and test. If it works okay, delete the plist from the desktop.


If the application is the same, return the .plist to where you got it from, overwriting the newer one.


Thanks to leonie for some information contained in this.

Reply

Can NOT add names to Contacts - Version 11.0 (1808.6)

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