my phone stopped ringing on my iMac. Why?

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NBS1 Author

Level 1

8 points

my phone stopped ringing on my iMac. Why?

My phone no longer rings on my iMac. how can I fix it?

Posted on Dec 17, 2017 1:33 PM

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Answer 1

Best reply

sberman

Level 10

263,787 points

Dec 17, 2017 2:47 PM in response to NBS1

On the iPhone, check Settings > Phone > Calls on Other Devices

"Allow Calls on Other Devices" = "On"
"Allow Calls On" contains the Mac in question

On the Mac, in FaceTime, check FaceTime > Preferences > Settings > Calls from iPhone = "On"

And, of course, the iPhone and Mac must be on the same Wi-Fi network.

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Answer 2

NBS1 Author

Level 1

8 points

Dec 17, 2017 2:51 PM in response to sberman

Thank you very much for your response. I checked my settings and they were correct. Then I happened to think that I had recently changed my apple id password so I updated it and that seems to have fixed the problem.

Thanks again.

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Answer 3

sberman

Level 10

263,787 points

Dec 17, 2017 3:07 PM in response to NBS1

Glad it's all working now.

Yes, there are additional changes required once an Apple ID or its password are changed.

Enjoy your Apple gear.

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