Back-up iPhone's data into Windows PC

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Level 1

8 points

Back-up iPhone's data into Windows PC

Hi, I am trying to backup iphone data into my Windows PC. However, I don't see the "Settings" under "Jimmy's iPhone" (my iPhone). How can I see the "Summary" info under "Settings"?

iPhone 6s Plus, iOS 11.2.1

Posted on Dec 17, 2017 2:17 PM

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Answer 1

sberman

Level 10

263,751 points

Dec 17, 2017 3:25 PM in response to lanuit72

lanuit72 wrote:

However, I don't see the "Settings" under "Jimmy's iPhone" (my iPhone).

What do you see exactly?

Do you see "Jimmy's iPhone"?
Do you see it in the iTunes application?
Are you using iTunes 12.7 or later?
How does the screen you do see compare with the one you should see (below)?

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Answer 2

lanuit72 Author

Level 1

8 points

Dec 17, 2017 4:12 PM in response to sberman

Hi Sberman,

Here is what appears on the iTunes screen. Yes, the iTunes version is 12.7.2.60

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Answer 3

sberman

Level 10

263,751 points

Dec 17, 2017 4:23 PM in response to lanuit72

I'm really glad you posted the screen shot!

Simply click here. You are not looking at the iPhone's settings area.

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Answer 4

lanuit72 Author

Level 1

8 points

Dec 17, 2017 4:23 PM in response to sberman

Ouch. Silly me 🙂. Thanks a lot, sberman. Really appreciate your prompt response & help.

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