Returning a call from apple support
I just received a callback from Apple Support. This was a follow-up from an call I made earlier in the day. My case was escalated and I remained on hold for over an hour. Finally, the low-level agent came back on and persuaded me to end the call now and wait for someone to call me back later today.
So, someone (or a system) form Apple just called me. I answered the phone and waded though a few steps. Eventually, I received the message "The person you are trying to contact is not taking calls now," or something to that effect. The frustrating thing about this is that Apple initiated the call, not me.
I tried to reschedule a call back, but this is what I ran into...
What I'm I supposed to do now?
MacBook Pro with Retina display, iOS 11.2.1, null