Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iphone 6 has had no progress restoring an update from itunes in 3 hours

My iPhone 6 was stuck in a restarting loop so I was suggested to restore the phone from iTunes. I followed the directions on support.apple.com/iphone/restore and began the update. iTunes has gotten to the point of "Verifying updated iPhone software" but no progress has occurred in 3 hours. My phone is stuck on a screen with an empty loading bar. iTunes also no longer shows the serial number of my phone. What went wrong? What can I do now?

Posted on Dec 17, 2017 5:00 PM

Reply
2 replies

my iphone 6 has had no progress restoring an update from itunes in 3 hours

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.