Mid-2011 27" iMac crashing
Hi there! I have been having trouble with this iMac since I got it a few years ago. When it sleeps, it takes an age to wake up, and sometimes crashes on wake-up or just restarts itself whilst sleeping. I'd really like to know what the **** is going on and I can't understand the crash reports. No updates have seemed to have helped but I haven't yet tried High Sierra. Could you help please?
iMac 27" mid-2011
OS: macOS Sierra 10.12.6
Processor: 3.4GHz Intel Core i7
RAM: 16 GB 1333 MHz DDR3
Storage: 1.25TB Fusion drive (I think that's it - 1TB spinning and 250GB SSD)
*** Panic Report ***
Panic(CPU 4): Unresponsive processor (this CPU did not acknowledge interrupts) TLB state:0x0
RAX: 0xffffff802ccfa671, RBX: 0x41c4156c9014003e, RCX: 0xffffff802ccfa78c, RDX: 0x0000000000000001
RSP: 0xffffff92169ebdf0, RBP: 0xffffff92169ebe60, RSI: 0x0000000000000004, RDI: 0xffffff82152ac808
R8: 0x000000000000ffff, R9: 0x0000000000000001, R10: 0xffffff802d521b78, R11: 0x0000000000000100
R12: 0x0000000000000004, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff82152ac808
RFL: 0x0000000000000297, RIP: 0xffffff802ccfa678, CS: 0x0000000000000008, SS: 0x0000000000000010
Backtrace (CPU 4), Frame : Return Address
0xffffff820a686f70 : 0xffffff802cdfd781
0xffffff820a686fd0 : 0xffffff802cc9a759
0xffffff92169ebe60 : 0xffffff7faec7a530
0xffffff92169ebe90 : 0xffffff7faec7c20c
0xffffff92169ebee0 : 0xffffff802d2bc46f
0xffffff92169ebf30 : 0xffffff802d2bacd1
0xffffff92169ebf80 : 0xffffff802d2ba2b6
0xffffff92169ebfb0 : 0xffffff802cc978f7
Kernel Extensions in backtrace:
com.apple.driver.AppleThunderboltNHI(4.5.4)[60300EA7-15C5-396B-B8E2-BBFFE5AA65C 2]@0xffffff7faec78000->0xffffff7faec94fff
dependency: com.apple.iokit.IOACPIFamily(1.4)[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xfffff f7fad6d2000
dependency: com.apple.iokit.IOPCIFamily(2.9)[3E00E7D2-E569-341D-9BE0-34D5DE491825]@0xffffff 7fad697000
dependency: com.apple.iokit.IOThunderboltFamily(6.5.7)[151493AF-E856-395F-9F2D-151853A404FF ]@0xffffff7fae114000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
16G29
Kernel version:
Darwin Kernel Version 16.7.0: Thu Jun 15 17:36:27 PDT 2017; root:xnu-3789.70.16~2/RELEASE_X86_64
Kernel UUID: ************************
Kernel slide: 0x000000002ca00000
Kernel text base: 0xffffff802cc00000
__HIB text base: 0xffffff802cb00000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 2536395370561
last loaded kext at 113550073390: com.apple.filesystems.smbfs 3.1.2 (addr 0xffffff7fadc6d000, size 425984)
last unloaded kext at 153824882722: com.apple.driver.usb.AppleUSBUHCI 1.1 (addr 0xffffff7fadfc2000, size 126976)
loaded kexts:
com.paceap.kext.pacesupport.snowleopard 5.9.1
tc.tctechnologies.driver.Saffire 4.3.0 41017
com.uaudio.driver.UAFWAudio 4.3.1 47542
com.uaudio.driver.UAD2System 9.2.0
com.apple.filesystems.smbfs 3.1.2
com.apple.filesystems.msdosfs 1.10
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 5.0.5f1
com.apple.driver.AGPM 110.23.17
com.apple.driver.AppleMikeyHIDDriver 131
com.apple.driver.AppleMikeyDriver 279.48
com.apple.driver.AppleUpstreamUserClient 3.6.4
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.kext.AMDLegacyFramebuffer 1.5.1
com.apple.driver.AppleHDA 279.48
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD3000Graphics 10.0.2
com.apple.driver.AppleOSXWatchdog 1
com.apple.AMDRadeonX3000 1.5.1
com.apple.driver.AppleHV 1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.kext.AMD6000Controller 1.5.1
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleBacklight 170.9.20
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleSMCLMU 208
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.2
com.apple.driver.AppleMCCSControl 1.3.4
com.apple.driver.AppleUSBCardReader 404.50.6
com.apple.driver.AppleIRController 341.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 40
com.apple.filesystems.hfs.kext 366.70.1
com.apple.iokit.SCSITaskUserClient 394.50.1
com.apple.iokit.IOAHCIBlockStorage 295.20.1
com.apple.iokit.AppleBCM5701Ethernet 10.2.10
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.driver.AppleFWOHCI 5.5.5
com.apple.driver.AppleAHCIPort 326.60.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 5.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 5.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 219.0.0
com.apple.nke.applicationfirewall 172
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 219.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 279.48
com.apple.kext.OSvKernDSPLib 525
com.apple.driver.AppleSSE 1.0
com.apple.iokit.IOAcceleratorFamily2 311.14
com.apple.iokit.IOSurface 159.9
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.iokit.IOFireWireIP 2.2.7
com.apple.AppleGraphicsDeviceControl 3.14.49
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 516.1
com.apple.driver.AppleHDAController 279.48
com.apple.iokit.IOHDAFamily 279.48
com.apple.iokit.IOAudioFamily 205.15
com.apple.vecLib.kext 1.2.0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.kext.AMDLegacySupport 1.5.1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleThunderboltEDMSink 4.1.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.iokit.IOGraphicsFamily 515.3
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.5f1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.5f1
com.apple.iokit.IOBluetoothHostControllerTransport 5.0.5f1
com.apple.iokit.IOBluetoothFamily 5.0.5f1
com.apple.iokit.IOSCSIBlockCommandsDevice 394.50.1
com.apple.iokit.IOUSBMassStorageDriver 131.60.1
com.apple.driver.AppleThunderboltDPInAdapter 5.0.2
com.apple.driver.AppleThunderboltDPOutAdapter 5.0.2
com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2
com.apple.driver.AppleThunderboltPCIUpAdapter 2.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.driver.usb.IOUSBHostHIDDevice 1.1
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
com.apple.driver.usb.AppleUSBHub 1.1
com.apple.driver.CoreStorage 540.30.1
com.apple.filesystems.hfs.encodings.kext 1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 394.50.1
com.apple.iokit.IOBDStorageFamily 1.8
com.apple.iokit.IODVDStorageFamily 1.8
com.apple.iokit.IOCDStorageFamily 1.8
com.apple.iokit.IOAHCISerialATAPI 266.50.1
com.apple.iokit.IOSCSIArchitectureModelFamily 394.50.1
com.apple.driver.AppleThunderboltNHI 4.5.4
com.apple.iokit.IOThunderboltFamily 6.5.7
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IO80211Family 1200.12.2
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOFireWireFamily 4.6.6
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.usb.AppleUSBEHCIPCI 1.1
com.apple.driver.usb.AppleUSBEHCI 1.1
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleUSBHostMergeProperties 1.1
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.1
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.DiskImages 444.50.16
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 5.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
Panic(CPU 5): Unresponsive processor (this CPU did not acknowledge interrupts) TLB state:0x0
RAX: 0x0000000000000000, RBX: 0xffffff820be78800, RCX: 0x000000000002a000, RDX: 0x000000000002a000
RSP: 0xffffff9216a23be0, RBP: 0xffffff9216a23c60, RSI: 0x0000000000000000, RDI: 0x0000000041220042
R8: 0xffffff805110e180, R9: 0x0000000000000001, R10: 0x0000000000000000, R11: 0xffffff820a5f6058
R12: 0x000000000002a000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0x0000000000000000
RFL: 0x0000000000000246, RIP: 0xffffff802cf03d10, CS: 0x0000000000000008, SS: 0x0000000000000000
Backtrace (CPU 5), Frame : Return Address
0xffffff820a702f70 : 0xffffff802cdfd781
0xffffff820a702fd0 : 0xffffff802cc9a759
0xffffff9216a23c60 : 0xffffff802cefab50
0xffffff9216a23cd0 : 0xffffff7faea20bed
0xffffff9216a23d20 : 0xffffff7fad453224
0xffffff9216a23d70 : 0xffffff7fae68af17
0xffffff9216a23dd0 : 0xffffff7fae693cbf
0xffffff9216a23e10 : 0xffffff7fae662c1e
0xffffff9216a23e40 : 0xffffff7faf406c70
0xffffff9216a23e70 : 0xffffff7faf40619c
0xffffff9216a23ec0 : 0xffffff7faf405a0d
0xffffff9216a23f10 : 0xffffff7faf407d1f
0xffffff9216a23f30 : 0xffffff802d2bacd1
0xffffff9216a23f80 : 0xffffff802d2ba2b6
0xffffff9216a23fb0 : 0xffffff802cc978f7
Kernel Extensions in backtrace:
com.apple.iokit.IOStorageFamily(2.1)[F908D7F5-4F54-3B89-8657-57F06350F4DB]@0xff ffff7fad450000->0xffffff7fad476fff
com.apple.iokit.IOAHCIFamily(288.0)[5C275B66-A173-3D92-853A-44FC35D45FFC]@0xfff fff7fae65f000->0xffffff7fae678fff
com.apple.driver.AppleAHCIPort(326.60.1)[64D547B5-153B-34CC-B506-10E958212BF6]@ 0xffffff7faf3fe000->0xffffff7faf41bfff
dependency: com.apple.iokit.IOAHCIFamily(288)[5C275B66-A173-3D92-853A-44FC35D45FFC]@0xfffff f7fae65f000
dependency: com.apple.iokit.IOPCIFamily(2.9)[3E00E7D2-E569-341D-9BE0-34D5DE491825]@0xffffff 7fad697000
com.apple.iokit.IOAHCIBlockStorage(295.20.1)[0B188EA4-DAC4-3EB7-9212-36318F549C 19]@0xffffff7fae689000->0xffffff7fae6a4fff
dependency: com.apple.iokit.IOAHCIFamily(288)[5C275B66-A173-3D92-853A-44FC35D45FFC]@0xfffff f7fae65f000
dependency: com.apple.iokit.IOStorageFamily(2.1)[F908D7F5-4F54-3B89-8657-57F06350F4DB]@0xff ffff7fad450000
com.apple.driver.CoreStorage(540.30.1)[0E033F13-4AF3-38EB-966E-7FACAAFA222D]@0x ffffff7fae9d3000->0xffffff7faeaaefff
dependency: com.apple.iokit.IOStorageFamily(2.1)[F908D7F5-4F54-3B89-8657-57F06350F4DB]@0xff ffff7fad450000
BSD process name corresponding to current thread: kernel_task
Panic(CPU 6): Unresponsive processor (this CPU did not acknowledge interrupts) TLB state:0x0
RAX: 0x0000024e8cf1428e, RBX: 0x0000024e8cf1428e, RCX: 0x000000004b77373d, RDX: 0x0000000000000009
RSP: 0xffffff8214c23a98, RBP: 0xffffff8214c23ad0, RSI: 0x0000000000000003, RDI: 0xffffff804d383240
R8: 0x0000024e8d89c7ee, R9: 0xffffff804d3cd050, R10: 0x0000000000000000, R11: 0xffffff820a5cd058
R12: 0x0000024e8cf14b28, R13: 0x0000024e8cf16849, R14: 0x00000000fffffff7, R15: 0xffffff804d383240
RFL: 0x0000000000000287, RIP: 0xffffff802cc97490, CS: 0x0000000000000008, SS: 0x0000000000000010
Backtrace (CPU 6), Frame : Return Address
0xffffff820a6a5f70 : 0xffffff802cdfd781
0xffffff820a6a5fd0 : 0xffffff802cc9a759
0xffffff8214c23ad0 : 0xffffff802cc96df5
0xffffff8214c23af0 : 0xffffff802d2ba8a5
0xffffff8214c23b10 : 0xffffff802d2bd685
0xffffff8214c23b80 : 0xffffff7fad6f479a
0xffffff8214c23c00 : 0xfff
Model: iMac12,2, BootROM IM121.0047.B29, 4 processors, Intel Core i7, 3.4 GHz, 16 GB, SMC 1.72f5
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334348302D4348392020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334348302D4348392020
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334348302D4348392020
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334348302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.74.0-P2P
Bluetooth: Version 5.0.5f1, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
PCI Card: Apollo Thunderbolt - QUAD, Other Multimedia, Thunderbolt@193,0,0
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: APPLE SSD TS256C, 251 GB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: IR Receiver
USB Device: Card Reader
USB Device: USB 2.0 Bus
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: USB 2.0 Hub [MTT]
USB Device: USB DISK 2.0
USB Device: USB 2.0 Hub [MTT]
USB Device: Generic USB2.0 Device
USB Device: HP USB Multimedia Keyboard
USB Device: iLok
USB Device: USB Optical Mouse
USB Device: OneTouch III
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 25.1
Thunderbolt Device: Thunderbolt 2 Option Card, Universal Audio, Inc., 3, 24.1
iMac, macOS Sierra (10.12.6)
