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Question: bought a watch and we cant figure out how to switch it over to my apple idi

I bought an gen 1Apple Watch and we can’t figure out how to switch it from him to me I’m running iOS 11.2 please help

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Hi


The previous owner should have unpaired the Apple Watch, including removing Activation Lock from it, before selling their device.


If they have not yet done so, then ask the previous owner to follow the instructions here in order to prepare the watch for you to set up as your own, under your own Apple ID:



You will then be able to set up the Apple Watch as your own device by following the instructions here (be sure to update your iPhone to the latest version of iOS first):


Set up your Apple Watch - Apple Support


If you cannot arrange for the previous owner to do this, then you should, if possible, return the Apple Watch for a refund.


If Activation Lock is enabled, you will not otherwise be able to use the Apple Watch. There is no way around this security feature.

Posted on

Question marked as Apple recommended

Dec 18, 2017 3:46 AM in response to Davem513 In response to Davem513

Hi


The previous owner should have unpaired the Apple Watch, including removing Activation Lock from it, before selling their device.


If they have not yet done so, then ask the previous owner to follow the instructions here in order to prepare the watch for you to set up as your own, under your own Apple ID:



You will then be able to set up the Apple Watch as your own device by following the instructions here (be sure to update your iPhone to the latest version of iOS first):


Set up your Apple Watch - Apple Support


If you cannot arrange for the previous owner to do this, then you should, if possible, return the Apple Watch for a refund.


If Activation Lock is enabled, you will not otherwise be able to use the Apple Watch. There is no way around this security feature.

Dec 18, 2017 3:46 AM

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Question: bought a watch and we cant figure out how to switch it over to my apple idi