Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone x

I bought an iPhone x for my husband using my phone number. now it has my phone number and i don't know how to transfer it into his phone number. anyone else have this issue? it used to be iphones were interchangeable by just switching sim cards and restoring from back. up.

iPhone X

Posted on Dec 17, 2017 8:53 PM

Reply
Question marked as Best reply

Posted on Dec 18, 2017 2:52 AM

It sounds like you switched devices on a line and that the IMEI of the phone is linked with the account number.


Are you on Sprint by any chance?


You need to contact the carrier and put whatever phone you want on your number and release the phone you bought for your husband.


Then have the iPhone X associated with his number.

2 replies
Question marked as Best reply

Dec 18, 2017 2:52 AM in response to onemickeyfan

It sounds like you switched devices on a line and that the IMEI of the phone is linked with the account number.


Are you on Sprint by any chance?


You need to contact the carrier and put whatever phone you want on your number and release the phone you bought for your husband.


Then have the iPhone X associated with his number.

iphone x

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.