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Changes in iTunes 12.7

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Question: pls i need to stop the debit as i did not request for anything and my account was debited

am really not happy at the rate of charges on my debit card as it was not authorised by me. i really want to stop all debit as am no longer interested.

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Dec 18, 2017 6:44 AM in response to adaezefromfct In response to adaezefromfct

You do not say where you see this purchase. If it is an e-mail are you sure it is real?


Identifying legitimate emails from the iTunes Store - http://support.apple.com/kb/HT2075


Phishing & Other Suspicious Emails - https://www.apple.com/legal/more-resources/phishing/


Forward attempts to: reportphishing@apple.com


If you think the charge is real:


See your purchase history in the iTunes Store on a Mac or PC - http://support.apple.com/HT204088 - Does not include purchases made by others under Family Sharing; those have to be checked from their accounts.


iTunes Store charges on credit and debit card statements - https://support.apple.com/HT201382 - "See an unfamiliar iTunes Store or App Store charge? Before you contact Apple, check your iTunes Store purchase history for more details."


If neither you nor a family member (if applicable) has a record of this purchase and you only saw it on a credit card statement contact your bank or card company about card fraud. Apple does not handle that.


Report a Problem - http://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"


Other ways to contact iTunes Support:

https://support.apple.com/contact

https://www.apple.com/emea/support/itunes/contact.html

Dec 18, 2017 6:44 AM

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Question: pls i need to stop the debit as i did not request for anything and my account was debited