How to correct birthday on child(under 13 yrs) account?
Question regarding icloud child account.
I just created a child account but I see wrong birthday set on the account. How to correct it?
Thanks!
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Question regarding icloud child account.
I just created a child account but I see wrong birthday set on the account. How to correct it?
Thanks!
I followed the instruction (step1 ~ 3) below, however, Birthday is grayed out and doesn't allow me to update. (See attached screenshot). By the way, the account is a member of a Family Sharing group.
On your iPhone, iPad, or iPod touch
To change your birth date to any age below 13*, you must be a member of a Family Sharing group, and your family organizer must approve the change.
Thanks
I followed the instruction (step1 ~ 3) below, however, Birthday is grayed out and doesn't allow me to update. (See attached screenshot). By the way, the account is a member of a Family Sharing group.
On your iPhone, iPad, or iPod touch
To change your birth date to any age below 13*, you must be a member of a Family Sharing group, and your family organizer must approve the change.
Thanks
You would need to contact Apple Support for help. As the article that the link was provided for indicates:
Be sure to enter your correct date of birth. After you change it to any age below 13, you cannot edit it.
You cannot change it. Here is the link for contacting Apple Support about this: ACCOUNT SECURITY SUPPORT
Cheers,
GB
Hi ms,
I see what you mean
Contact support to assist you :)
1800 MY APPLE (N America)
How to correct birthday on child(under 13 yrs) account?