Hotmail has decided to not work on Safari

You are welcome. Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library/Caches/com.apple.Safari/Cache.db and move it to the trash.

Safari Corruption See post by Linc Davis

If that doesn't work, try running this program in your normal user account , then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Safari/Preferences/Advanced and make sure Never use font sizes smaller than is not checked.

Safari can’t open a website

Safari – slow page loads

Safari - Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues

Safari doesn't load a page or webpage items are missing

Web Content not responding

Hi,

I'm facing the same issue as Taigh-arch, I've found a work around to access my hotmail account by using Chrome instead but want to continue using Safari for everything. I've followed the steps to empty the caches and deleting history items but it still doesn't work.

I ran the EtreCheck as recommended, copied the report and pasted it here... not sure if this is something you'd be able to assist with? I have tried to contact any outlook help but it seems that I can't access any microsoft site at the moment.

EtreCheck version: 3.4.6 (460)

Report generated 2018-01-13 09:34:51

Download EtreCheck from https://etrecheck.com

Runtime: 1:56

Performance: Excellent

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Problem: Other problem

Description:

can’t open outlook/hotmail on safari anymore. opens on chrome ok but want any issue with safari to be fixed

Hardware Information:ⓘ

MacBook Pro (Retina, 15-inch, Early 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro10,1

1 2.4 GHz Intel Core i7 (i7-3635QM) CPU: 4-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

Wireless: en0: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 840

Video Information:ⓘ

Intel HD Graphics 4000 - VRAM: 1024 MB

Color LCD 2880 x 1800

NVIDIA GeForce GT 650M - VRAM: 1024 MB

Disk Information:ⓘ

APPLE SSD SD256E disk0: (251 GB) (Solid State - TRIM: Yes)

[Show SMART report]

(disk0s1) <not mounted> [EFI]: 210 MB

Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 250.14 GB (42.77 GB free)

(disk0s3) <not mounted> [Recovery]: 650 MB

USB Information:ⓘ

XHCI Root Hub SS Simulation

EHCI Root Hub Simulation

hub_device

hub_device

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

EHCI Root Hub Simulation

hub_device

Apple Inc. FaceTime HD Camera (Built-in)

XHCI Root Hub USB 2.0 Simulation

Thunderbolt Information:ⓘ

Apple Inc. thunderbolt_bus

Virtual disks:ⓘ

Untitled (disk1s1 - ExFAT) /Volumes/Untitled : 259.64 GB (195.67 GB free)

Physical disk: (null) 259.64 GB (195.67 GB free)

Google Chrome (disk2s2 - HFS+) /Volumes/Google Chrome : 179 MB (0 B free)

Physical disk: (null) 179 MB (0 B free)

System Software:ⓘ

OS X Mavericks 10.9.5 (13F1911) - Time since boot: less than an hour

Gatekeeper:ⓘ

Mac App Store and identified developers

Kernel Extensions:ⓘ

/Applications/VyprVPN.app

[loaded] foo.tap (20111101) [Lookup]

[loaded] foo.tun (20111101) [Lookup]

/Library/Application Support/Citrix Receiver

[not loaded] com.citrix.kext.gusb (12.3.0 - SDK 10.9) [Lookup]

Startup Items:ⓘ

HWNetMgr: Path: /Library/StartupItems/HWNetMgr

HWPortDetect: Path: /Library/StartupItems/HWPortDetect

MobileBrServ: Path: /Library/StartupItems/MobileBrServ

StartOuc: Path: /Library/StartupItems/StartOuc

Startup items no longer function in OS X Yosemite or later

System Launch Agents:ⓘ

[not loaded] 6 Apple tasks

[loaded] 144 Apple tasks

[running] 34 Apple tasks

System Launch Daemons:ⓘ

[not loaded] 48 Apple tasks

[loaded] 138 Apple tasks

[running] 63 Apple tasks

Launch Agents:ⓘ

[loaded] com.citrix.AuthManager_Mac.plist (? 1ce99fae d10bd3ad - installed 2017-07-17) [Lookup]

[running] com.citrix.ReceiverHelper.plist (? bbfad3f1 2bd77827 - installed 2017-07-17) [Lookup]

[running] com.citrix.ServiceRecords.plist (? 8e6543d 27768e09 - installed 2017-07-17) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]

[running] com.rosettastone.rosettastonedaemon.plist (Rosetta Stone Ltd. - installed 2016-07-24) [Lookup]

Launch Daemons:ⓘ

[loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2017-12-15) [Lookup]

[loaded] com.citrix.ctxusbd.plist (? 44dc9c9f f0a679bb - installed 2016-09-16) [Lookup]

[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-14) [Lookup]

[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e afb3bef0 - installed 2010-08-25) [Lookup]

[loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc./ - installed 2016-08-21) [Lookup]

[running] vyprvpnservice.plist (Golden Frog, Inc. - installed 2015-05-20) [Lookup]

User Launch Agents:ⓘ

[loaded] com.adobe.ARM.[...].plist (Adobe Systems, Inc. - installed 2017-11-26) [Lookup]

[running] com.akamai.single-user-client.plist (? eb11f65d f4f704a9 - installed 2017-09-26) [Lookup]

[loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-13) [Lookup]

[running] com.spotify.webhelper.plist (Spotify - installed 2018-01-13) [Lookup]

User Login Items:ⓘ

iTunesHelper Application (Apple, Inc. - installed 2017-11-29)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Dropbox Application

(/Applications/Dropbox.app)

AdobeResourceSynchronizer Application - Hidden

(/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

Spotify Application - Hidden

(/Applications/Spotify.app)

Internet Plug-ins:ⓘ

o1dbrowserplugin: 5.41.3.0 (installed 2015-12-17) [Lookup]

Default Browser: 537 (installed 2014-12-21)

Flip4Mac WMV Plugin: 3.2.0.16 (installed 2014-01-02) [Lookup]

AdobePDFViewerNPAPI: 11.0.23 (installed 2017-11-26) [Lookup]

FlashPlayer-10.6: 28.0.0.137 (installed 2018-01-10) [Lookup]

Silverlight: 5.1.50901.0 (installed 2016-12-22) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2016-07-21)

Flash Player: 28.0.0.137 (installed 2018-01-10) [Lookup]

CitrixICAClientPlugIn: 12.3.0 (installed 2017-07-17) [Lookup]

googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-12) [Lookup]

AdobePDFViewer: 11.0.23 (installed 2017-11-26) [Lookup]

SharePointBrowserPlugin: 14.4.1 (installed 2016-04-01) [Lookup]

JavaAppletPlugin: 14.9.0 (installed 2014-07-17) Check version

User internet Plug-ins:ⓘ

CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-26) [Lookup]

Safari Extensions:ⓘ

[not loaded] Pin It Button - Pinterest, Inc. - http://www.pinterest.com/ (installed 2016-10-20)

[not loaded] Raindrop.io - Mussabekov Rustem - https://raindrop.io (installed 2016-09-11)

3rd Party Preference Panes:ⓘ

Akamai NetSession Preferences (installed 2017-09-12) [Lookup]

Flash Player (installed 2017-12-15) [Lookup]

Flip4Mac WMV (installed 2014-01-02) [Lookup]

Time Machine:ⓘ

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 250.14 GB Disk used: 207.37 GB

Destinations:

New Volume [Local]

Total size: 249.72 GB

Total number of backups: 4

Oldest backup: 22/05/2016 02:10

Last backup: 11/02/2017 07:42

Size of backup disk: Too small

Backup size 249.72 GB < (Disk used 207.37 GB X 3)

Top Processes by CPU:ⓘ

5% WindowServer

3% kernel_task

1% launchd

1% mDNSResponder

1% Mail

Top Processes by Memory:ⓘ

698 MB kernel_task

274 MB Mail

268 MB Safari

265 MB Finder

247 MB Reminders

Top Processes by Energy Use:ⓘ

5.20 WindowServer

0.80 Dropbox

0.70 netsession_mac

0.48 mDNSResponder

Virtual Memory Information:ⓘ

4.12 GB Available RAM

1.20 GB Free RAM

3.88 GB Used RAM

2.92 GB Cached files

0 B Swap Used

Software installs (last 30 days):ⓘ

Adobe Flash Player: (installed 2018-01-10)

Install information may not be complete.

Thank you!!!!

You might want to consider starting a new discussion. Since this one is marked solved, less people are likely to look at it. A new post would be much more visible. You can link to this one.

I don't see anything that usually causes problems. If you try accessing the site in another admin user account, will it load? Will it load in the Safe Mode?

Safe Mode

Safe Mode - Mavericks

You are welcome. I'm glad it worked.