Cannot burn a playlist with latest two versions of Itunes

Question

Level 1

9 points

Cannot burn a playlist with latest two versions of Itunes

Hi,

I have tried to burn a new playlist with iTunes so that I could play a CD of new Christmas music in my car. I wasted 7 blank CD's trying to do so. Every time I try I get part way into burning the first track and an error message comes up... 0x80004005. I was able to burn a playlist of tracks that I have had in my library for a year or more but could not burn a copy of my newly purchased music since update version 12.7.2.58. Version 12.7.2.60 hasn't fixed the problem. I am beginning to think this a deliberate tactic on Apple's behalf to stop us burning our purchased music on CD and use Apple Music instead. Well that won't be happening! I have always highly regarded Apple products and software and always recommended Apple to my friends. Now what do I tell them? You have been told about this issue here and have only replied with a 'copy and paste' list of fixes that clearly do not apply to this problem. My computer IS authorised etc... You have ignored us! Why!

I left feedback in iTunes about this issue and heard nothing.

ps I am running Windows 10 64 bit.

I will NOT be purchasing any new music from ITunes until this is resolved as I cannot play an ipod in my car.

Posted on Dec 20, 2017 3:28 AM

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Answer 1

javaliga

Level 10

120,179 points

Dec 20, 2017 7:09 AM in response to Shazzie62

Just so you know, you are not talking to Apple here. This is a user-to-user forum and (with VERY limited exceptions) no one here works for Apple. If you would like to express your thoughts to Apple, I suggest:

Product Feedback - Apple

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Answer 2

Shazzie62 Author

Level 1

9 points

Dec 20, 2017 10:44 PM in response to javaliga

Thank you

Didn't realise that as the address of this page is an apple.com page and I had to sign in with my apple ID I naturally assumed I was talking to apple. I have done what you suggested.

Cheers 🙂

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Answer 3

Dec 21, 2017 3:16 PM in response to Shazzie62

Same problem running Windows 10 64-bit. I think the biggest problem here is that we are not running Apple products. One cannot get support unless one is using Apple products. Forget the fact that you, as I, may have spent thousands of dollars buying iTunes music. One of primary the reasons I do not use Apple products is the corporation's arrogance. That arrogance blocks us heathens from getting answers for problems created by the almighty company itself.

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Answer 4

Dec 21, 2017 3:56 PM in response to Shazzie62

I'm having the same problems and this has affected my computer. Support is not paying any attention to the buyers. Maybe when they start losing their buyers they'll do something.

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Answer 5

Feb 3, 2018 6:22 PM in response to Shazzie62

Any resolution? I'm having the same issue.

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