iTune Movie Rentals don't play in airplane mode

Watch your movie rental offline

To watch your movie when you're offline, like on an airline flight where Wi-Fi is not available:

• Download the entire movie before you go offline.
• Press play to start watching. The 48-hour timer starts even if you're offline.

You might consider downloading rented movies prior to the day of your trip to make sure you have time to download all of the content.

I have had this same problem for a couple of years now. Starting the movie Before you take off does not help. I have had many fruitless conversations with the apple support folks about this, all leading to no solution. It’s a known issue, and none of apple’s OS updates ever seem to fix it.

I can confirm starting before getting on the plane didn’t help. I had to buy the WiFi on the flight to get the movie to start. There must be some sort of confirmation required, even if the content is downloaded. This adds a cost to downloading movies to watch on flights.

I have had the same problem. I am now on the third trip I have made and have been unable to watch rented movies. I have downloaded and watched other movies but this has started recently. I am on the plane now with full WiFi and it still is not working. Something has changed recently that is causing this.

I use to download to my Ipad pro movies from Itunes and watch them on the flight , example Darkest Hour and know Tonya, that is why I purchase them.Know I can not access them.If you are no longer allowed this in fkight service I wantva credit for those 2 movies.

I’ve been dealing with this issue as well for months now with my iPad Pro 10.5. I just confirmed it again, downloaded three rental movies while at home with 1 gig internet connection. Started to play the movie even while connected and the movie disappears from the downloaded section of my TV app. I go to the movie again in iTunes store and it’s giving me the cloud icon to download again. Highly frustrated and I expect better. It’s cost me at least $30 in wasted movie rentals.

I'm having the same problem. Was able to watch downloaded movies in airplane mode while in flight as of Oct-Nov of last year. Now it no longer works. Does anyone know if this has been resolved? I'm traveling tomorrow on a 4 hour flight and would really love to be able to watch a movie.

I had the same problem just last week. I downloaded (completely) two movies to my iPad. The first one that I watched ran just fine. Then, at the end of the week, back on a plane, I went to watch the second movie and it simply would not play. This has happened before but not for awhile. It's totally frustrating and a nuisance to convince the iTunes store to refund the rental cost.

That was exactly my experience...all downloaded and wouldn't plan in airplane mode. Once home, it played but that was not why I rented the movie. It's happened before over the years...sometimes I can view on the plane; sometimes I can't.

There isn't a fix for this problem. It's one of those strange tech glitches even Apple cannot figure out. As a friend of mine who worked as an Apple tech for years explained to me, when one gets the typical runaround that just means they don't know.

This does seem to have from time to time. I don't know why. Use Feedback - iTunes - Apple to let Apple know.

tt2

What happens if the rental is downloaded but still doesn’t show up as available to watch while in airplane mode? Version 11.4