Why is my phone freezing after this ios11.2.1 update?

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Level 1

5 points

Why is my phone freezing after this ios11.2.1 update?

My phone is lagging and freezing and shutting off . And I’ve noticed it’s been doing this since my update to ios11.2.1 today 12/20/17. I’m not liking this at all apple. I need help. My phone is not even a year old! I have the 7plus. How can I fix these glitches?!

Posted on Dec 21, 2017 1:27 AM

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Answer 1

Dec 21, 2017 2:31 AM in response to C_ess327

Hi

You may have a bug

Go to iCloud make sure iCloud back up is on Then backup now over your wifi.

Then go to settings down to reset Restore iPhone back to factory settings.

Set back up over your wifi when it asks if you want to use iCloud backup Say yes to get your apps and data back this will get rid of any bugs.

Let me know if this works.

Cheers

Brian 🇬-1F1E7;

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Answer 2

jonasazk

Level 1

4 points

Dec 29, 2017 3:10 PM in response to Briansyddall

nothing is working the screen still freez while i can see the time changes i've reset it but nothing new

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Why is my phone freezing after this ios11.2.1 update?