how can remove error 3004
how remove error3004
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User profile for user:
jeremy_v
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Community Specialist
Good morning Jahangir564,
Welcome to the Apple Support Communities!
Error 3004 is related to communications issues between iTunes and Apple software-update servers. The resource below provides some troubleshooting steps for this issue:
Get help with iOS update and restore errors
Welcome to the Apple Support Communities!
Error 3004 is related to communications issues between iTunes and Apple software-update servers. The resource below provides some troubleshooting steps for this issue:
Get help with iOS update and restore errors
Make sure that your device, Apple, and iTunes can communicate
If you see one of the errors below, your computer might not be able to connect to Apple servers or your iPhone, iPad, or iPod touch:
- 17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200
- "There was a problem downloading the software."
- "The device isn't eligible for the requested build."
Here's what to check:
- Make sure that iTunes can communicate with the Apple software-update servers.
- Check your third-party security software.
If you still see an error, contact Apple Support.
Take care.