Why does my mac keep locking during use?

My Mac display goes black and locks like I just closed the mac when I simply adjust the display a tiny amount. My screen would be open completely and by simply adjusting the angle of the screen the display goes black and locks like I have closed it. Why does this keep happening?

MacBook Pro (Retina, 15-inch, Late 2013), macOS High Sierra (10.13.2)

Posted on Dec 26, 2017 11:47 AM

Reply
1 reply

Dec 27, 2017 1:45 PM in response to joeschepis

Hi joeschepis!

It sounds like your MacBook Pro is locking or going to sleep unexpectedly, and I'm happy to help. Please follow these instructions to troubleshoot this issue:

If your Mac goes to sleep unexpectedly

Make sure that Energy Saver is set up the way you want: choose Apple () menu > System Preferences, then click Energy Saver. Adjust one or more of the following controls to affect when your Mac goes to sleep. Some of these controls might not be available on your Mac.

  • "Turn display off after" slider
  • "Display sleep" slider
  • "Computer sleep" slider
    If a slider is set to "Never," sleep is disabled for that feature.
  • Schedule button

Make sure that you aren't putting your Mac to sleep accidentally:

  • Pressing the power button can put your Mac to sleep.
  • Moving your mouse pointer to a hot corner can put your Mac to sleep, depending on your Mission Control settings. Choose Apple menu > System Preferences, then click Mission Control. Click the Hot Corners button, then see if any of the corners are set to "Put Display to Sleep."
  • Using magnets near your Mac notebook can put your Mac to sleep.


If the previous steps don't work

These additional steps may help identify or resolve the issue:

  • Reset the SMC.
  • Reset NVRAM.
  • Disconnect external devices other than your Apple keyboard, mouse, and display. If that resolves the issue, gradually reconnect your devices, testing each time, until you find the device that is interfering with sleep. Then check the documentation that came with the device, or contact the device manufacturer.
  • Start up in Safe Mode to see if the issue is related to non-Apple startup items, login items, or kernel extensions.
  • Try to isolate the issue by using another user account.

If you still see the issue, contact Apple Support.

If your Mac doesn‘t sleep or wake when expected


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why does my mac keep locking during use?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.