1st Generation iPad Disabled

Question

My 1st Generation iPad seems to be disabled.I can&#x27;t seem to find a way to reset or restore the iPad, as my old laptop is completely broken. I tried everything online, for instance setting it to "recovery mode" (pressing both home and shutdown button at the same time), but all the iPad seems to be doing is just turn off and turn back on. The iOS version is iOS6, probably the latest update before the 7 but I&#x27;m not sure.Really need this to work. Any help?

Kappy · Accepted Answer

Forget Passcode or Restore DeviceIf you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - AppleHow to erase your iOS device &amp; then set it up as a new device or restore it from backupsIf the above doesn’t work for you, then:Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch and leave         one end of the cable connected to your computer&#x27;s USB port.   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds        until the red slider appears, then slide the slider. Wait for the device to turn off.              * If you cannot turn off the device using the slider, press and hold the                 Sleep/Wake and Home buttons at the same time. When the device turns off,                 release the Sleep/Wake and Home buttons.  3. While pressing and holding the Home button, reconnect the USB cable to the       device. The device should turn on. Note: If you see the battery charge warning,       let the device charge for at least ten minutes, and then start with step 2 again.  4. Continue holding the Home button until you see the "Connect to iTunes" screen.       When this screen appears you can release the Home button:  5. If necessary, open iTunes. You should see the following "recovery mode" alert:  6. Use iTunes to restore the device.If you don&#x27;t see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.

Kappy · Answer

See the chart below to determine whether you can upgrade your device and to what you can upgrade. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes to update.iPhone, iPod Touch, and iPad iOS Compatibility Chart     Device                                       iOS VersioniPhone 1                                       iOS 3.1.3iPhone 3G                                    iOS 4.2.1iPhone 3GS                                  iOS 6.1.xiPhone 4                                       iOS 7.1.xiPhone 4S                                     iOS 9.x.xiPhone 5                                       iOS 10.x.xiPhone 5c                                     iOS 10.x.xiPhone 5s                                     iOS 11.x.xiPhone 5se                                   iOS 11.x.xiPhone 6                                       iOS 11.x.xiPhone 6 Plus                              iOS 11.x.xiPhone 7                                      iOS 11.x.xiPhone 7 Plus                              iOS 11.x.x-------------------------------------------------------iPod Touch 1                               iOS 3.1.3iPod Touch 2                               iOS 4.2.1iPod Touch 3                               iOS 5.1.1iPod Touch 4                               iOS 6.1.xPod Touch 5                               iOS 9.x.xiPod Touch 6                              iOS 11.x.x -------------------------------------------------------iPad 1                                          iOS 5.1.1iPad 2                                          iOS 9.x.xiPad 3                                          iOS 9.x.xiPad 4                                          iOS 10.x.xiPad 5                                          iOS 11.x.xiPad Pro 12.9”                             iOS 11.x.xiPadPro 9.7”                                iOS 11.x.xiPad Mini &amp; Mini Retina               iOS 11.x.xiPad mini 2                                  iOS 11.x.xiPad mini 3                                  iOS 11.x.xiPad mini 4                                  iOS 11.x.xiPad Air                                       iOS 11.x.xiPad Air 2                                    iOS 11.x.x&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;&#x3D;Select the method most appropriate for your situation. Upgrading iOS   1. How to update your iPhone, iPad, or iPod Touch   2. iPhone Support   3. iPod Touch Support   4. iPad Support     a. Updating Your iOS from iOS 5          Tap Settings &gt; General &gt; Software Update     If an update is available there will be an active Update button. If you are current,     then you will see a gray screen with a message saying your are up to date.     b. If you are still using iOS 4— Updating your device to iOS 5 or later.     c. Resolving update problems        1. iOS - Unable to update or restore        2. iOS- Resolving update and restore alert messages