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Since switching to the iPhone 8 with a new provider I have been unable to recieve short code text messages . My provider tell me everything looks good on their side.
Does Anybody have any suggestions? Thanks.
iPhone 8, iOS 11.2.1, Provider is Freedom Mobile
Ask your carrier if they allow people to send SMS texts to your phone number using short codes. If you transferred your phone number recently, you might not be able to get SMS/MMS messages until your carrier updates your information.
Get help if you can't deregister iMessage
You can manually check for and install a carrier settings update with these steps:
- Make sure your device is connected to a Wi-Fi or cellular network.
- Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.
To see the version of carrier settings on your device, tap Settings > General > About and look next to Carrier.
Update your carrier settings on your iPhone or iPad
Ask your carrier if they allow people to send SMS texts to your phone number using short codes. If you transferred your phone number recently, you might not be able to get SMS/MMS messages until your carrier updates your information.
Get help if you can't deregister iMessage
You can manually check for and install a carrier settings update with these steps:
- Make sure your device is connected to a Wi-Fi or cellular network.
- Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.
To see the version of carrier settings on your device, tap Settings > General > About and look next to Carrier.
Update your carrier settings on your iPhone or iPad
Not receiving Short codes text messages.
