Can’t pair my iPhone 6 IOS 11.2.1 with my Polar M400

Question

Dagor63 Author

Level 1

5 points

Can’t pair my iPhone 6 IOS 11.2.1 with my Polar M400

Posted on Dec 28, 2017 12:20 PM

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Answer 1

brenden dv

Community Specialist

Dec 29, 2017 8:28 AM in response to Dagor63

Greetings Dagor63,

I understand that you can't pair your Polar M400 with your iPhone via Bluetooth. I'll be happy to help assist you with this.

Please try the steps in this support article:
If you can‘t connect a Bluetooth accessory to your iPhone, iPad, or iPod touch

Have an amazing day!

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Answer 2

Shraven

Level 1

4 points

Jan 3, 2018 2:36 AM in response to brenden dv

I have the very same issue on an iPhone 6s.

Can't exactly tell when the watch and the phone lost connectivity, but I'm unable to pair them since a few days for sure.

I've rebooted the iPhone and even reset the watch (after also trying the latest update from Polar).

Pairing the watch with a Samsung Galaxy works like a charm, but the iPhone doesn't even show a glimpse of a reaction and also the watch doesn't signal that it detected any device.

It used to work for almost 2 years, but now it's dead. And no - I did not change the firmware of the watch until today. Only change was the IOS update(s).

Needless to say that none of the recommendations above helped...

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