Apps Stuck On White Screen/Loading Screen on Apple TV

Right now, my Apple TV is loading on the App Store. None of the apps will load, including

TV, App Store, iTunes, etc. When I try to open them, it loads for a while then just turns into a white screen. Help! Can't do anything with this bug.

Apple TV 4K, iOS 11.2.1

Posted on Dec 28, 2017 8:30 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2017 10:48 PM

UPDATE!!


Alright, got it all solved! If you are having this problem as well, here is what I did to fix it:
1. Go to settings.

2. Go to system.

3. Hit restart.

4. You should be good to go after that, everything loaded and was perfectly fine! I guess a quick restart could do the trick. 🙂

1 reply
Question marked as Top-ranking reply

Dec 29, 2017 10:48 PM in response to matyoo

UPDATE!!


Alright, got it all solved! If you are having this problem as well, here is what I did to fix it:
1. Go to settings.

2. Go to system.

3. Hit restart.

4. You should be good to go after that, everything loaded and was perfectly fine! I guess a quick restart could do the trick. 🙂

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apps Stuck On White Screen/Loading Screen on Apple TV

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.