User profile for user: radolfo
radolfo Author
User level: Level 1
13 points

iphone X cannot activate imessage with apple ID

Hi.


Since I switched to my new iPhone X, I can not sign in anymore with my Apple ID to my iMessages and FaceTime.

In this case I can use it for my iMac as well. It was working with my iPhone 7plus before.

I tried everything I can find in the internet, like deactivating iMessages, reset the phone and I tried the same with my wife's iPhone X, and she has the same problem. Please see the screenshot below for my error message.

Thanks.

it's giving me always the errorUser uploaded file

iPhone X, iOS 11.2.1

Posted on Dec 28, 2017 8:58 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,939 points

Dec 29, 2017 7:36 AM in response to radolfo

Does your ID work on your Mac?


Messages – Can’t log in



Messages – Can’t log in 2



Messages - If you can‘t sign in to your iMessage account or FaceTime on your Mac


Messages - Error Processing Registration



Have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID.Someone I know had this happen and I was able to sign in usingmy Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.


There is a contact link.


Apple ID Support


Apple ID Support (2)


Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.

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iphone X cannot activate imessage with apple ID

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