Dear All,
I have receive an invoice from Apple iTunes.
But i didn't do the pruchase.
How can I cancel the payment ?
Where can I get the cancellation form ?
Please let me know how.
Thank you very much for your information.
Read the thread. It is probably a phishing attempt and not from Apple. Do not click on any links, do not provide any information. Check your iTunes Purchases, and your bank account to ensure there was no charge, then delete the message. See this support document. Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Read the thread. It is probably a phishing attempt and not from Apple. Do not click on any links, do not provide any information. Check your iTunes Purchases, and your bank account to ensure there was no charge, then delete the message. See this support document. Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
At the bottom of the receipt you should see something to the below:
To cancel your purchase within 14 days of receiving this receipt, report a problem or contact us.
Learn more about your right of withdrawal
Answers to frequently asked questions regarding the iTunes Store can be found at http://www.apple.com/uk/support/itunes/store/
Use the report a problem or contact us links to let them know.
Was your credit card charged? Was this an e-mail you received? Are you sure the message is legitimate? Does it contain a link for you to sign in somewhere? It may be a scam.
Apple will always address you by your name or the name they have on file for you and the e-mail will be from @apple.com.
Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams
Identifying legitimate emails from the iTunes Store
Send the e-mail to Apple as an attachment to a new e-mail before deleting it.
Has your credit card been charged? Please examine the e-mail carefully as it may be a scam. Apple will always address you by your name or the name they have on file for you and the e-mail will be from @apple.com. If those 2 conditions aren't evident in the e-mail,
send the e-mail to Apple as an attachment to a new e-mail before deleting it.
Please read the above posts about scams and where to send the e-mail.
I didn't order this
I HAVE RECEIVED AN INVOICE THAT I DID NOT ORDER IT IS ORDER NUMBER ******* DOC # ******
PLEASE REFUND.
JOANN *******
<Personal Information Edited by Host>Please read the answers above your post. It is probably a scam.
Please don't type in all capital letters. It makes your post harder to read and is considered shouting on the Internet.
Hello this ***. I did not order
anything from iTunes the document # is 155188033910. The order # is mszs20l7tw the amount was for 47.99. Thank you Floyd J BealerSr
<Email Edited by Host>
I was billed for a purchase for some Bigo live for $47.99 and i did not make this pur
I DID NOT MAKE THIS PURCHASE.. I don’t even know that person is..
You didn't order what ? If you've received an email have you checked your iTunes account's purchase history and checked to see if the email is a phishing email :
Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
iTunes payment cancellation form
