My apple id "is not an Apple ID"

I have an apple ID with my email address but recently my iphone started asking me to validate my id. When I enter my password, it doesn't validate. When I tried logging into icloud on the web, it gave me a id/password incorrect error. When I tried to reset my password, it says <my email> is not an Apple ID. My email clearly is because I have confirmation emails from Apple on that ID and have been using it for some time

iPhone 6, iOS 10.3.3, Also on my PC web browser icloud

Posted on Dec 28, 2017 11:30 PM

Reply
2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My apple id "is not an Apple ID"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.