IKEA Gateway losing connection to homekit after latest iOS update

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IKEA Gateway losing connection to homekit after latest iOS update

Hi

After updating my iPhones (7) and Apple TV's (4K) to iOS version 11.2.1 I'm loosing the connection to my IKEA Tradfri gateway (Ver. 1.2.42).

It was working very well with the previous version of iOS. I could use both the IKEA iOS app and also Apples Homekit app.

But now I cannot use Homekit, I'm loosing connection most of the time to the IKEA lights. The Ikea's own app is still working.

Anybody else with this problem and a solution?

Mac OS X (10.7)

Posted on Dec 29, 2017 12:20 AM

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Answer 1

sterling r

Community Specialist

Dec 29, 2017 12:35 PM in response to JornDL

Hi JornDL,

I understand that since updating your devices, you've had issues connecting with your IKEA TRÅDFRI Gateway. I'm happy to provide some help for this issue.

I recommend using the steps in the following article to delete your home data and reset your accessories before setting them up again:

Use the Home app on your iPhone, iPad, and iPod touch - Apple Support

Thanks for using the Apple Support Communities. Cheers!

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