Log file keeps growing and has taken up 120 GB of hard drive space!

An update on what I have done. I set up a call with Apple and they are looking into the problem and gave me a case number. At the time of the call I uninstalled iTunes and reinstalled it following a document they guided me to (it has to be done in a certain order.) This was on Feb. 9th. Now, 4 days later, the log file has grown to over 500 GB again. I have emailed Apple an update to what is happening and am waiting to see what their response is. I also attached the updated file size. You can see that the new log is dated the same day I did the reinstall.

I'm having the same problem too! And I have an ACER Aspire Laptop like you. This is crazy. I'm not sure if I have to reinstall iTunes if that will do anything. I think it started happening after that latest Windows 10 update in December.

My Windows 10 PC is being over run by the log files, too. It ate up my whole hard drive! Roughly 700 GB. I used WinDirStat to find out what was taking so much room. One HUGE log file is what it found. I deleted it and was able to use my programs again without low space warnings. Now, just a few days later the log file us back up to 150 GB. I am ready to unistall itunes because the trouble is just not worth it.

Oh my gosh! That's three Acers in a row. There seems to be a correlation. Did anyone uninstall and reinstall iTunes to fix the problem? I don't have time to do that since I have a lot of playlists and different folders of music to re-add.

Who should we contact? What customer support? Acer? Apple is not helping on here. This is a programming problem with the Acer hardware and iTunes software.

But uninstall and reinstall may not do anything because I just did an iTunes/iCloud update last Sunday and it still made the huge log file every time I open iTunes.

The problem is both iCloud and iTunes for me. If either program is open by itself, both will make the huge log file.***

Well that's four Acers in a row that don't get along with Apple software. I'm going to take some time to inform Acer and Apple about this on their tech support and show them this thread by email. I'm sure thousands of other Acers are having the problem but haven't found this site yet.

@Micheoff

Thanks for the update! I noticed this as well back in December. I looked up both Distnoted and Syncserver and they are programs that Apple uses to sync your iPhone/iTouch/etc to your computer through iTunes and iCloud. But even if you don't have an iPhone connected to your computer it still does it. So if you tell Windows to never open these two programs that run in the background, iTunes won't work and will crash.

At this point, I just have to use a different program to listen to music and then whenever I need to sync onto my iPhone (usually once a week), I have to delete the log file manually like you said the past two months using task manager to close sync server and distnoted after I have completed closed iCloud and iTunes. I currently uninstalled iCloud (will just get off my pictures through the cord) and just use iTunes at this point. If they don't fix this, I'm switching to Android. Apple you are starting to suck!

@Sparkin8r

Thanks so much for trying to reinstall for us. It shows that the reinstall does not work to fix this problem so thanks for saving us time. I suspected this when an iTunes/iCloud update in January didn't fix the problem. You are a trooper for us all! Will wait for their response to you.

iTunes won't let you delete the files, so you have to uninstall it. I uninstalled iTunes and deleted the log files, and it cleared about 600gb of space for about a week and after I reinstalled iTunes, my HDD rapidly filled up again. Currently sitting at about 8gb. Checked app data and sure enough, it's the same problem. Im also using an Acer Aspire...

I'm running a new Acer and had an iPhone 7+ glitch today, backed it up to iTunes so i could restore it .... low and behold i can't restore the iPhone because my 256 GB SSD has filled up in the space of 2 hours. This is ridiculous ... a blank iPhone and full HD on a new laptop all because of some glitch in the system with log files which should have been sorted by now !!!!!

In just 4 days the log file grew from nothing to over 300GB. I use iTunes so rarely, I will probably uninstall it. Unless Apple can come up with some sort of solution.

I also have an Acer desktop and my file in C:\Users\<username>\AppData\Roaming\Apple Computer\Logs is 444 GB!

Itunes and ICloud just updated still making huge log file. W T F APPLE!!!