Finder crashes which appeared after upgrading to High Sierra. Happens when I create an alias on a remote shared volume and then move it a different folder on the same volume. Finder crashes hard and cannot be relaunched. Only a restart fixes it. Even the shutdown hangs and restart has to be forced by pressing the power on key. This is quite repeatable. Can anyone else reproduce this? Thank you.
-bakki
MacBook Pro (Retina, 15-inch, Mid 2015), macOS High Sierra (10.13.2)
I have little else to suggest. Please determine if the same problems occur in "Safe Mode": Use safe mode to isolate issues with your Mac - Apple Support. However, certain network-related activities will not work in Safe Mode. Try duplicating those actions while operating in Safe Mode, then restart normally, then try duplicating them again. After that I'm out of ideas, so Contact Support. It may be a bug only Apple will be able to fix.
Apple’s engineers do not monitor this site. You’ll have to contact them, otherwise they will never know.
I already reported the bug I described earlier. It’s not identical but I have reason to believe it’s related. Contact them anyway.
Thank you John for trying to help. Safe mode won't work because the bug only appears when working on remote volumes. I think the tell here is the 'no available windows' error which indicates that the window manager is hosed. If someone from Apple OS team is watching this perhaps they can open a ticket to find & fix the bug. Another hint may be that when I do a drag & drop of a newly created alias from source to destination folder the operation succeeds on the remote volume. But on the the local computer Finder perhaps never gets a completion confirmation and waits forever (if it is a synchronous operation). So it could be a network error. The same operations on the local filesystem does not cause the error.
Thank you for your reply! Tried that and it does not work. That's what I meant when i said "cannot be relaunched". I tried alt-cmd-Esc to bring up the Force Quit Applications dialog. It seems to kill the finder but won't restart. It may have something to do with "no available windows" error I saw only a couple of times when I tried to open a new finder window after relaunch. In the Force Quit Application dialog the finder icon disappears when I select Finder and hit Relaunch and appears again as if it's been restarted but is not functional. It cannot open a new Finder Window. I can continue to use other apps without the Finder until I need to access the file system to open or save a file at which time the app freezes.If the Apple menu is still up I can Shutdown or Restart. It appears to have shutdown but I can tell that shutdown isn't complete because the keyboard back light and the screen backlight remain on. At that point I can only shutdown all the way with the power button.
I did file a bug report on this.
So did I. Thank you.
That appears to be very similar to a macOS Finder bug that I can reproduce in HS.
When it occurs again try forcing the Finder to restart by holding the control and option keys while clicking the Finder icon in the Dock, and select Relaunch:
At least that will preclude the need to recover by forcing your Mac to shut down.
Finder crashes
