iphone 6s has an error code

I've had the phone since Black Friday. Last night it had an update and during the update the connect to itunes came on the screen. so i plugged it up to my laptop and i click on update iphone then it tells me that an error occured and wont update. I pushed the home button & power button & now i just have the apple on the screen & it wont do anything. Any suggestions on what to do...

iPhone 6s

Posted on Dec 30, 2017 10:06 AM

Reply
1 reply

Dec 31, 2017 9:55 AM in response to Madre_of_2

Hi Madre_of_2,
Thanks for using the Apple Support Communities. If you are having issues with an update error and now your iPhone won't respond, you may find the information and troubleshooting steps outlined in the following articles helpful:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support
Regards.

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iphone 6s has an error code

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