my lock screen on iPhone 7 plus shows the green bar when Im not connected to a call..before and after the latest update.

Question

screenshot of it.Happens every time I go to lock screen.

Posted on Dec 31, 2017 2:32 PM

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Answer 1

Community Specialist

Hi brittanyakadaddy13,

I understand that since updating your iPhone, the lock screen shows the green bar at the top as if you are on a call. I'm happy to provide some help for this issue.

I recommend forcing the Phone app to close, and then restarting your iPhone:

How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support
Restart your iPhone, iPad, or iPod touch - Apple Support

Thanks for using the Apple Support Communities. Cheers!

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