Pink line on screen

I bought a Iphone X 64GB Silver on 30 Dec 2017. On 31 Dec 2017, a pink line appeared on the screen. It hasn't disappeared since. I haven't tampered the phone or dropped it. It seems it is a hardware issue with the phone. Ideally, it should be declared dead on arrival and replaced within 48 hours. Has anyone else seen this issue? What should I do?


Photos

User uploaded file

iPhone X, iOS 11.1

Posted on Jan 1, 2018 2:57 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Jan 1, 2018 4:26 AM

I would contact and bring your new iPX back where you bought it.

It a brand new device, and still on warranty for a refund (you have 14 days from the date of purchase).

Regards and best of luck.

Giulio

1 reply
Sort By: 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Pink line on screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.