Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why when using my Apple Watch for music when using Bluetooth earphones there are delays or some songs just don’t work ?

My Apple Music app is synced to my watch but when listening to music from the watch there are bad delays or music doesn’t play at all

Posted on Jan 1, 2018 6:16 AM

Reply
Question marked as Best reply

Posted on Jan 1, 2018 6:52 AM

Hi


The following steps may help (check after each):


If you have not yet done so, update your iPhone and Apple Watch to the latest compatible software versions, starting with your iPhone:


Check that any cloud-based tracks (such as from Apple Music) that you have selected to sync to your Apple Watch have first been downloaded to your iPhone for offline listening:


Close certain apps and restart both your iPhone and your Apple Watch:


Check for and, if possible, limit any potential sources of wireless interference:


Unpair your Bluetooth earphones from any other device that they may previously have been paired to.


Unpair and re-pair your Bluetooth earphones to your Apple Watch.


If you have access to any other Bluetooth earphones, try using those instead (in case the issue is with the original earphones).


If the issue persists, then it may help to unpair and re-pair your Apple Watch (after which you will need to pair your earphones again):


If the issue still persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


1 reply
Question marked as Best reply

Jan 1, 2018 6:52 AM in response to Aspieblue

Hi


The following steps may help (check after each):


If you have not yet done so, update your iPhone and Apple Watch to the latest compatible software versions, starting with your iPhone:


Check that any cloud-based tracks (such as from Apple Music) that you have selected to sync to your Apple Watch have first been downloaded to your iPhone for offline listening:


Close certain apps and restart both your iPhone and your Apple Watch:


Check for and, if possible, limit any potential sources of wireless interference:


Unpair your Bluetooth earphones from any other device that they may previously have been paired to.


Unpair and re-pair your Bluetooth earphones to your Apple Watch.


If you have access to any other Bluetooth earphones, try using those instead (in case the issue is with the original earphones).


If the issue persists, then it may help to unpair and re-pair your Apple Watch (after which you will need to pair your earphones again):


If the issue still persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


Why when using my Apple Watch for music when using Bluetooth earphones there are delays or some songs just don’t work ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.